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Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
spacious rooms
noisy location
limited dining options
7.8/10
Very good
Rooms
8.1
Location
8.5
Service
9.5
Dining
6.3
Guest reviews
7.8/10
based on 20 reviews
2/5
based on 682 reviews
6.5
6.5/10 based on 2219 reviews
#395 of 416 hotels in Florence based on Tripadvisor
Jason
United States,
May
2024
8.8/10
I had a wonderful stay at this hotel! The rooms were spacious with a renewed bathroom and a comfy bed. The service was the most attentive I have experienced in years. The location, right at the riverside on the Arno river, was perfect for a chilled out visit to the center of Florence. The dining options were a bit limited, but the shabushabu was a unique experience. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The room was spacious with a renewed bathroom featuring a bathtub. The bed was really comfortable and the air conditioning was a nice touch.
Service
10.0
The service was exceptional, truly the most service-minded I have experienced in years. Room service was prompt and efficient.
Location
9.0
The hotel's location at the riverside on the Arno river was simply stunning. It's in a quiet neighborhood but pretty close to the center, offering a more relaxed atmosphere.
Dining
7.0
The dining options were a bit limited, but the shabushabu experience was unique and enjoyable.
Facilities
9.0
The hotel's facilities were top-notch, adding to the overall convenience and satisfaction of my stay.
David
United Kingdom,
May
2024
8.2/10
The hotel offers a renewed room with a spacious layout and air conditioning, perfect for a comfortable stay. The service is top-notch and among the best I've experienced. The location by the Arno river is picturesque and convenient, just a stone's throw from the center. However, the dining options were a bit limited, but the included fresh-baked scones were a delightful touch.
Rooms
8.0
The room was spacious with a renewed bathroom featuring a bath and air conditioning.
Service
9.0
The service was the most service-minded I have experienced in years, truly exceptional.
Location
9.0
The hotel's location on the Arno river is charming and conveniently close to the center.
Dining
7.0
The dining experience included fresh-baked scones, but there were limited options.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
Alfred
United Kingdom,
May
2024
7.2/10
The hotel is perfectly located on the riverside, offering a great view of the Arno river. The rooms are spacious and feature renewed bathrooms with baths, though the decor is not overly fancy. The service here is top-notch, among the best we've experienced in years, including efficient room service.
Rooms
8.0
The rooms are spacious with renewed bathrooms featuring baths, though the decor is not overly fancy.
Service
10.0
The service here is exceptional, truly the most service-minded we have experienced in years. Room service is efficient and friendly.
Location
7.0
The hotel's riverside location on the Arno river offers a beautiful setting, but the proximity to an extremely busy dual carriageway right next to it can be noisy.
Dining
5.0
The dining options are limited here, with a focus on pizza. Unfortunately, hot water was not available during our stay.
Facilities
6.0
The hotel offers essential facilities, though there are few options available. It includes basic amenities but lacks some extras.
friendly staff
noisy location
Rob
United Kingdom,
April
2024
8.6/10
This hotel is a gem. The service here is top-notch, truly the best we've experienced in years. The location, while not in the city center, offers a peaceful stay near the Arno river. The dining experience could use some improvement with limited options, but the facilities make up for it. Great value for money overall.
Rooms
9.0
The rooms come with a really comfy bed, basic facilities, and reliable air conditioning.
Service
10.0
The service here is the most service minded we have experienced in years, and room service is exceptional.
Location
8.0
The hotel is situated at the riverside, offering a serene setting on the Arno river.
Dining
7.0
The dining options are somewhat limited, but the included meals are enjoyable.
Facilities
9.0
The facilities here are modern and well-maintained, adding to a pleasant stay.
John
United Kingdom,
April
2024
8.2/10
The hotel is ideally situated by the riverside, offering a great location next to the Arno river and near the city center. The rooms are spacious with a renewed bathroom featuring a bath, though a larger table would have been appreciated. The service provided was the most service-minded in years, making the stay memorable. However, the dining options were limited which was a downside. Overall, a decent value for money with the essentials provided.
Rooms
8.0
The rooms were spacious with a renewed bathroom including a bath.
Service
10.0
The service was the most service-minded we have experienced in years, truly exceptional.
Location
9.0
The hotel's riverside location by the Arno river near the city center is superb.
Dining
7.0
The dining options were limited, a bit disappointing considering the overall excellence of the service.
Facilities
7.0
The facilities were satisfactory, though some more dining options would have added to the experience.
Louis
United States,
March
2024
8.2/10
I had a wonderful stay at this hotel. The service was exceptional, the room was cozy, and the location was just perfect for exploring the city. However, the dining options were a bit limited. Overall, a great value for the money.
Rooms
8.0
The room was equipped with basic facilities and a really comfy bed.
Service
9.0
The staff was the most service-minded I have experienced in years, very attentive and friendly.
Location
9.0
The hotel is centrally located, making it easy to reach the city center and enjoy the riverside views.
Dining
7.0
The dining included a steaming wok of prawns, but the options were a bit limited.
Facilities
8.0
The facilities were good, but a few more dining options would have been appreciated.
friendly staff
limited dining
Antonio
United States,
March
2024
8.4/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable, the service was exceptional, and the location was superb. The dining options were a bit limited, but the overall experience was excellent.
Rooms
9.0
The room had a nice view from my window, and the bed was really comfy. The air conditioning was a great bonus, even though the decor was not too fancy.
Service
10.0
The service was the most service-minded I have experienced in years. Room service was also top-notch.
Location
9.0
The hotel is located at the riverside of the Arno river, making it a picturesque and convenient spot. It's also close to the bus station and a supermarket, as well as the concert hall and near the city center.
Dining
6.0
The dining included typical Corsican products, which was nice. However, there were few options, and there was no hot water available for beverages.
Facilities
8.0
The facilities were good overall, but there were a few areas that could be improved.
Jimmy
United Kingdom,
February
2024
8.2/10
I had a fantastic stay at the hotel! The room was spacious with a renewed bathroom featuring a nice bathtub, and it offered decent value for money with all the basic facilities I needed. The service was truly top-notch, the most service-minded I have experienced in years. The location was perfect, right at the riverside of the Arno river. The dining options were creative, but I wished there were more choices. Overall, a great experience!
Rooms
8.0
The room was spacious with a renewed bathroom featuring a nice bathtub, offering decent value for money with all the basic facilities.
Service
9.0
The service was the most service-minded I have experienced in years.
Location
10.0
The hotel's location at the riverside of the Arno river was perfect!
Dining
7.0
The dining options were creative, but I wished there were more choices.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Riverside location
Limited dining options
Otto
United States,
January
2024
6.8/10
I had a mixed experience during my stay at the hotel. The rooms were spacious with a renewed bathroom featuring a bath, but the decor was not very fancy. I enjoyed a nice view from my window. The service was top-notch, with the most service-minded staff I have encountered in years. The location was convenient, situated on the Arno river, although it was right next to an extremely busy dual carriageway. The dining options were average, with few choices available. The facilities were decent but lacked some essential elements.
Rooms
7.0
The spacious room with a renewed bathroom was enjoyable, although the decor was not fancy.
Service
10.0
The service was exceptional, with the most service-minded staff in years.
Location
6.0
The hotel's location on the Arno river was lovely, but being close to an extremely busy dual carriageway was a downside.
Dining
5.0
The dining experience was just okay with limited options.
Facilities
6.0
The facilities were decent but lacked some essentials.
spacious rooms
busy location
Martin
United Kingdom,
January
2024
7.8/10
I had a great stay at this hotel. The rooms were spacious with a renewed bathroom and a nice view from my window. The decor was not too fancy, but it felt cozy. The service was the most service-minded I have experienced in years, and the room service was excellent. The location, right on the banks along the Arno river, was stunning, pretty close to the center. However, the dining experience had few options and no hot water. Overall, a comfortable and enjoyable stay.
Rooms
8.0
The rooms were spacious with a renewed bathroom and a nice view from my window, though the decor was not super fancy.
Service
9.0
The service was the most service-minded I have experienced in years, and the room service was top-notch.
Location
9.0
The hotel is located right on the banks along the Arno river, offering a picturesque setting close to the center.
Dining
6.0
The dining options were limited with no hot water available, but the pasta was tasty.
Facilities
7.0
The hotel facilities were decent, though some improvements could enhance the overall experience.
Gregory
United States,
December
2023
7.4/10
The hotel is in a lovely location on the Arno river, providing a chilled-out atmosphere. The rooms offer a really comfy bed and decent value for money. However, the dining experience with few options was disappointing. Service was top-notch and the staff was incredibly service-minded. The facilities were good, but there were some issues with hot water in the dining area.
Rooms
8.0
The rooms are equipped with basic facilities and a really comfy bed.
Service
9.0
The service was the most service minded we have experienced in years.
Location
8.0
The hotel is on the Arno river, offering a more chilled-out area close to the bus station.
Dining
5.0
The dining experience was with few options and some issues with hot water.
Facilities
7.0
The facilities were good overall.
George
United States,
December
2023
8.0/10
I had a delightful stay at this hotel, with spacious rooms featuring a renewed bathroom with a lovely bath. The basic facilities were convenient, and I enjoyed the nice view from my window. The only downside was the unnecessary big table in the room, which took up unnecessary space.
Rooms
8.0
The rooms were spacious and had a renewed bathroom with a bath, basic facilities, and a nice view from my window.
Service
10.0
The service at this hotel was truly outstanding and the most service-minded I have experienced in years. The room service was prompt and efficient.
Location
9.0
The hotel's location on the Arno river was picturesque, and being at the riverside made my stay very enjoyable. It's also very close to the city center, offering easy access to all the attractions.
Dining
6.0
The dining experience included few options and unfortunately had no hot water available. Despite this, I did enjoy trying some of the local dishes.
Facilities
7.0
The hotel's facilities were good, although some improvements could be made. Overall, the amenities provided were sufficient for a comfortable stay.
Picturesque view
Limited dining options
Daniel
United States,
December
2023
8.4/10
I had a lovely stay at this hotel by the riverside. The rooms were spacious, and the bathroom had a nice bath. The view from my window was enjoyable, but the table was a bit bigger than needed. The service was impeccable, truly the most service-minded I've experienced in years. The location by the Arno river made it easy to follow the river into the center of Florence, which was lively along the riverbank. The dining options included delicious homemade cakes. The facilities were top-notch, offering everything I needed during my stay.
Rooms
8.0
The room was spacious with a renewed bathroom featuring a bath. The view from my window was delightful, although the table was larger than necessary.
Service
9.0
The service was the most service-minded I have experienced in years.
Location
9.0
The hotel by the riverside on the Arno river was alive and near the city center, making it convenient to explore Florence.
Dining
7.0
The dining experience included delicious homemade cakes but had limited options.
Facilities
9.0
The hotel facilities were excellent, offering everything needed for a comfortable stay.
Jack
United Kingdom,
November
2023
7.0/10
My stay at the hotel was delightful. The rooms were spacious with a renewed bathroom and a cozy bath, providing a really comfy bed for a good night's sleep. The basic facilities were convenient, and the nice view from my window added to the experience. The service was top-notch and among the most service-minded I have experienced in years, including efficient room service. However, the dining options were limited, and there was no hot water available. The location at the riverside on the Arno river was charming, though a bit distant from the city center. The facilities were satisfactory, but the pricing could have offered better value for money.
Rooms
8.0
The room was spacious with a renewed bathroom and a comfortable bath, offering a great view from the window.
Service
9.0
The service was exceptional, truly among the best experiences I've had, and the room service was efficient.
Location
7.0
The hotel's riverside location on the Arno river was lovely, although slightly far from the bustling city center.
Dining
5.0
The dining options were few, and unfortunately, there was no hot water available during my stay.
Facilities
6.0
The facilities met basic needs but could have been improved overall.
Chris
United States,
October
2023
8.0/10
The hotel is located near the center of Florence, right on the Arno river, offering a peaceful setting with great views. The rooms are spacious with modern amenities, including a renovated bathroom with a bathtub, though lacking a large table. The service here is top-notch, making it one of the most service-oriented experiences I've had in years. The dining options are somewhat limited with a focus on fruit salads, but the included services add value to the stay.
Rooms
8.0
The room was spacious with a renewed bathroom featuring a bath.
Service
9.0
The service here was the most service-minded I have experienced in years.
Location
9.0
The hotel is situated right on the Arno river, offering a peaceful stay near the center of Florence.
Dining
7.0
The dining options were somewhat limited, mainly focusing on fruit salads.
Facilities
7.0
The facilities provided were basic but satisfactory for a comfortable stay.
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